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Renew Your Filter / Find Your Old Order

👋 Welcome Back

Enter your email and postcode from your previous order to quickly find and reorder your replacement filter.

🔍 Find Your Previous Order

The email address you used last time The postcode from the delivery address you used last time

⚠️ Can't Find Your Order?

This can happen if you used a different email address, or if your postcode has changed since you first ordered.

📞 Call us on 020 8761 6611 (Mon–Fri, 9am–6pm) and we'll find your order for you.

📧 Or send us a message and we'll get back to you promptly.

🛒 Alternatively, find your product code and browse all replacement cartridges directly.

Other things you may need

What Would You Like to Do?

📅
Change My Reminder Date Update when we remind you to replace your filter
›📦
Track My Parcel Check the live status of your current order
›↩️
Returns & Exchanges Easy returns within 90 days — no questions asked
›🔎
Find My Product Code Not sure which cartridge you need? Locate your code here
›🛒
Browse All Replacement Cartridges Shop our full range of replacement filters by brand or type
›📋
Installation & Guides Step-by-step instructions and video guides for your filter
›🛠️
There's a Problem With My Filter Troubleshooting help and our no-quibble problem resolution
›

Need to Speak to Someone?

📞
Phone — Mon to Fri, 9am to 6pm 020 8761 6611
✉️
Email mail@uk-water-filters.co.uk
💬
Online Use our contact form →

Thank you for being a valued customer.
— The UK Water Filters Team

Recently Viewed

    Trustpilot's top-rated water filter supplier

    Well Established

    We are a family run business who value our customers. We've been trading for over twenty five years. So we won't be "here today gone tomorrow". Your Money Back Guarantees and Warranties will be safe.

    Fully Accredited

    Members of Safebuy the leading Consumer Assurance Scheme for online retailers approved under the Trading Standards Institute's Consumer Codes Approval Scheme.

    Repeat Customers

    Many of our clients have been buying filters from us for several years. Over 95% keep coming back to renew their filter because we offer a friendly, helpful service and great value prices. Checkout our TrustPilot reviews.

    We’re Trustworthy

    We have a huge number of great independent testimonials. For example on the Approved Consumer Code Directory for the Trading Standards Institute and on Google Certified Shops.

    Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
    – Nick Love
    I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
    – Neil Bradfield
    “My filter fits easy and I am happy. We weigh the old filter when it is removed, filled with gunge which never got into our bodies with this filter. It’s quite frightening. My filter is worth every penny!
    – Kathleen Gibson
    Such an improvement over unfiltered water. Losing microplastics, scale, chlorine and all the other nasties that can work their way in is just a bit of piece of mind for me in relation to my kids.
    – Nick Love
    I've had the filter installed for 1 month now and the water tastes loads better and no more smell of chemicals, just clean fresh filtered water I'd say it's the best water I've ever had.
    – Neil Bradfield