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Christmas Delivery Information
All orders will be sent out as normal up until 23/12/24 then resume on 27/12/24. (But not on the Jan 1st Bank Holiday)
Need your order before Christmas?
Royal Mail advises that Second Class orders up to 19/12/24 and First Class up to 20/12/24 inclusive should arrive before Xmas. (But please note this is NOT Guaranteed)
Next day delivery for First Class orders is not guaranteed between 20/12/24 and 1/1/25. But they will be on priority.
Wishing you a Merry Christmas and a Happy New Year!
"I always buy my water filters from this company. Price is good along with delivery. Good communication throughout. Brilliant company. I wouldn’t shop anywhere else."
C Andrews
UK Water Filters Promise
If you change your mind about your purchase, for any reason, within 90 days, you can return your product for a full and complete refund. PLUS we will pay for your return postage (UK)
I can interchange the other internal Samsung fridge filters but not the DA29 3G
Samsung "internal" filters are small, fat, tub-like filters that slot into a recess inside the fridge - usually in the top right compartment.
They are commonly known as "DA29 internals" and come with a few different codes such as the DA29-0003, the DA29-0003F or the DA29-0003B and so on. It didn't really matter what the exact code was, They all did the same thing and could all be interchanged with each other.
However in recent years Samsung have confused things by creating a new type of DA29 internal filter - the DA29-0003G.
The 3G has slightly different keyways / locking lugs so doesn't interchange with the others.
The other Samsung filters types only have 2 slots.
BUT not all Samsung 3Gs have these 3 slots. SOME of them use the old 2 slot system.
This has caused a lot of confusion in the market. The story is that Samsung did this inadvertently by having 2 separate factories - in 2 different countries - make the newer fridges that accepted the DA29 3G filters.
One, in Mexico,is supposed to serve only the US market. Another factory, which we think is in China, makes the other types of fridges for the rest of the world.
So there are two different types of filters with the same DA29-0000-3G code!
The "true" 3G filter is the one with 3 slots. let's call this the 3G "Type A".
The "mistaken" 3G filters ie that have 2 slots - like other internal Samsung types - let's call this the 3G "Type B".
We've been told that even Samsung aren't sure which type fits which fridge.
Apparently they have said that there are a small number of fridges - reportedly 1,200 - that will ONLY accept the "Type A's" - with 3 slots. But judging from the issues we've seen, we think the problem probably affects many more fridges than the claimed 1,200 (And to add to the confusion some of the fridges intended for the USA seem to have ended up in Europe and elsewhere!).
How can you tell which 3G filter fits your fridge?
Simply check your existing filter. (You can remove it from the fridge and put it back again)
Please Note: Fridge Model Number RS21DGRS is a common model that might use the old two slot or the new three slot replacement filter.
Your options are: to get a 3G from Samsung for c £40 plus... or to buy your correct 3G replacement from us (see above).
The "true Type A" 3G filter ie the one with 3 slots.costs £24.39 Click here to order
Product Details
Your Samsung compatible DA29-00003G water filter must be changed every 6 months regardless of amount of water consumed - or if the fridge has been unused for more than two weeks.
This is because bacteria can grow inside the filter. So once "wet" it needs to be changed after 6 months.
We will send you a free reminder to change.
ORDER ANYTIME Day or Night 24/7 for NEXT DAY DELIVERY
I can interchange the other internal Samsung fridge filters but not the DA29 3G
Samsung "internal" filters are small, fat, tub-like filters that slot into a recess inside the fridge - usually in the top right compartment.
They are commonly known as "DA29 internals" and come with a few different codes such as the DA29-0003, the DA29-0003F or the DA29-0003B and so on. It didn't really matter what the exact code was, They all did the same thing and could all be interchanged with each other.
However in recent years Samsung have confused things by creating a new type of DA29 internal filter - the DA29-0003G.
The 3G has slightly different keyways / locking lugs so doesn't interchange with the others.
The other Samsung filters types only have 2 slots.
BUT not all Samsung 3Gs have these 3 slots. SOME of them use the old 2 slot system.
This has caused a lot of confusion in the market. The story is that Samsung did this inadvertently by having 2 separate factories - in 2 different countries - make the newer fridges that accepted the DA29 3G filters.
One, in Mexico,is supposed to serve only the US market. Another factory, which we think is in China, makes the other types of fridges for the rest of the world.
So there are two different types of filters with the same DA29-0000-3G code!
The "true" 3G filter is the one with 3 slots. let's call this the 3G "Type A".
The "mistaken" 3G filters ie that have 2 slots - like other internal Samsung types - let's call this the 3G "Type B".
We've been told that even Samsung aren't sure which type fits which fridge.
Apparently they have said that there are a small number of fridges - reportedly 1,200 - that will ONLY accept the "Type A's" - with 3 slots. But judging from the issues we've seen, we think the problem probably affects many more fridges than the claimed 1,200 (And to add to the confusion some of the fridges intended for the USA seem to have ended up in Europe and elsewhere!).
How can you tell which 3G filter fits your fridge?
Simply check your existing filter. (You can remove it from the fridge and put it back again)
Please Note: Fridge Model Number RS21DGRS is a common model that might use the old two slot or the new three slot replacement filter.
Your options are: to get a 3G from Samsung for c £40 plus... or to buy your correct 3G replacement from us (see above).
The "true Type A" 3G filter ie the one with 3 slots.costs £24.39 Click here to order
Product Details
Your Samsung compatible DA29-00003G water filter must be changed every 6 months regardless of amount of water consumed - or if the fridge has been unused for more than two weeks.
This is because bacteria can grow inside the filter. So once "wet" it needs to be changed after 6 months.
We will send you a free reminder to change.
ORDER ANYTIME Day or Night 24/7 for NEXT DAY DELIVERY
ie any filter with 3 "locking lugs" (like an "E" / Not 2, like an "F").
If this filter doesn't fit smoothly into your fridge push it reasonably hard and it will certainly work (Samsung had issues with this filter and certain fridge models).
Compatible Samsung Fridge Filter Models
This filter fits all recent models of samsung fridges including the following:
RB215BSBB RSG5UCSL HAFIN2/EXP RS21DGRS (Please Note: Fridge Model Number RS21DGRS is a common model that might use the old two slot or the new three slot replacement filter) RF26VABWP
... and our Money Back Guarantee should help reassure you that we are an honest firm who will give you a first class, long term service.
How to get help
Call our help line on 020 8761 6611 at any time during UK office hours ie 9 am to 6 pm
Or email us for a rapid response.
Our policy is always to get back to you within an hour - or one working day at most.
Returns
In addition to your 3 Year Warranty, if for any reason you change your mind about your purchase within 90 days of receiving the goods, you can return your product for a full and complete refund *
PLUS we will pay for your return postage(UK only)
*This applies to individuals/ consumers using the products in domestic settings. Businesses please see our terms and conditions
Delivery Times
Order before 3 pm on any working day and we guarantee your order will be sent out the same day (not on weekends)
(To be honest we often manage to send them even after 3pm. But we can't promise that).
All prices on the website include delivery charges and VAT except where stated otherwise.
Delivery Charges
Your Standard "Free Delivery Included" is Second Class
This usually takes between 3 to 5 working days ie does not count weekends or Bank Holidays
Pay Extra for First Class
You also have the option at checkout to pay extra for First Class.
This should result in next day working delivery to mainland UK.
BUT please note while 95% do arrive next day this is not guaranteed.
However arrival within two working days is almost certain.
You can see your delivery costs at the checkout stage before you buy.
The great majority keep coming back for years because they like our friendly, helpful service and great value prices.
Free Delivery & Returns
All Orders Shipped Same Day Before 4pm
3 Year Full Parts Warranty
“I have been dealing with UK water filters for 8 years and have never had any cause for complaint. My orders have always been dealt with promptly often with next day delivery. Advice with regard to installation of new products has been generously given and would recommend this company without reservation.”
Frank Woodhead
“I have used UK Water Filters for many years now and never had a bad experience. From ordering to delivery it takes just a few days. They always send a polite email to check we have received our filter. I wouldn't think of using another company.”
Sandra Hutchinson
"We are very happy with the service provided by UK Water Filters. They have given us good advice and prompt service. We will be reordering with them again and wouldn't consider ordering anywhere else."
Mary
"Bought an under sink water filter after reading the reviews. It was dead easy to install, no plumber required and works like a dream. Communication and after sales service is also excellent. HIGHLY RECOMMENDED."
Brian Nuttall
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